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Recruiting! Pause Plymouth Coordinator

 

Are you an organised, innovative, administrative professional?

Pause is a charity seeking to prevent the damaging consequences of thousands more children being taken into care each year.

Pause works with women who have experienced – or are at risk of – repeated pregnancies that result in children needing to be removed from their care.

The programme gives women the chance to pause and take control over their lives, breaking a destructive cycle that causes both them and their children deep trauma, as well as reducing huge costs to society and the taxpayer.

The Role: As Pause continues to spread and progresses from strength to strength, we need great people to coordinate our Practices.

 As a Pause Coordinator, you will be responsible for providing comprehensive and confidential assistance and administrative support to the Pause Practice to enable the team to perform their duties effectively and efficiently. In addition, you will act as a key liaison for partner agencies and Pause, as well as being a direct point of contact for the women themselves.

You will be a big part of a small team, where everyone takes a flexible and collaborative approach to work, and is committed to improving outcomes for vulnerable and marginalised groups Like Pause, you will be passionate about changing entrenched social issues, and will respond by ‘doing things differently’.

You will play an integral part of a team where everyone takes an energetic, flexible and collaborative approach to their work, and are committed to improving outcomes in society.

Pause Plymouth will be located at the Sunflower Women’s Centre; Plymouth’s first women’s centre, and a project of Trevi House.

You will be working with and alongside the Sunflower team. Sunflower is a trauma-informed women's health and wellbeing hub providing opportunities for those in recovery or seeking recovery. This includes recovery in its broadest sense; recovery from childhood trauma, substance abuse, criminogenic behaviours, domestic violence or poor mental health. Sunflower offers a range of therapeutic activities, accredited programmes, creative social enterprise and practical support in a safe, nurturing, substance-free and valuing space for women to move on from their pasts, develop their skills, regain their self-worth and go on to live independent and fulfilling lives.

If this is the job for you then please visit www.trevihouse.org where you can download the full job description and person specification

. Please send your application to laura(at)sunflowerrecoveryproject.org

For more information please contact laura(at)sunflowerrecoveryproject.org or 01752 977614.

Closing date for applications: Monday 17th December 2018 at 12noon

Interview dates: W/b 7th January 2019 Preferred start date:

25th March 2019 Pause Induction dates: 25th, 26th and 27th March 2019

Job Information

What does the Coordinator do?

The Pause Coordinator is key to the successful functioning of a Practice. There are some significant differences between the Pause Coordinator role and more typical business support functions, therefore the job often does not have an existing equivalent within the local organisation structure. Early conversations with HR are helpful to ensure the role in not evaluated as purely administrative.

Pause Coordinators manage a wide and varied range of tasks, from the design and implementation of finance, data and performance monitoring systems, to event organising and high level strategic management support, as well as having some contact / liaison with women and partner agencies.

The importance of this role cannot be underestimated and it is not unusual for Pause Coordinators to have experience of direct work with vulnerable people, as well as significant experience of working in the public and voluntary sectors.

They are front facing and the main point of contact for the women themselves, professionals and others in their system. This means they need to demonstrate excellent interpersonal and communication skills at all levels, as well as having a depth of understanding around the needs of the women and their presenting issues. See the next page for the job description.

Job Title: Pause Practice Coordinator

Reporting to: Pause Practice Lead

Salary: £18,319

Are you an ambitious, creative and innovative administrative professional who is passionate about reducing the number of children being removed into care by supporting women to bring about change in their lives?

About Pause

Pause works with women who have experienced – or are at risk of – repeated pregnancies that result in children needing to be removed from their care.

The programme gives women the chance to pause and take control over their lives, breaking a destructive cycle that causes both them and their children deep trauma, as well as reducing huge costs to society and the taxpayer.

Job Description

The role: This role needs someone well organised and enthusiastic, who pays close attention to detail to support a fast paced and busy assertive outreach team.

As a Pause Practice Coordinator, you will be responsible for providing comprehensive and confidential assistance and administrative support to Pause Plymouth to enable staff to perform their duties effectively and efficiently.

In addition you will act as a key liaison for partner agencies and Pause Plymouth, as well as being a direct point of contact for the women themselves.

You’ll be a big part of a small team, where everyone takes a flexible and collaborative approach to work, and is committed to improving outcomes for vulnerable and marginalised groups

Key administrative responsibilities:

• Provision of administrative support to Pause Plymouth to ensure smooth running of the programme;

• Receiving and coordinating incoming correspondence and telephone calls quickly and efficiently and ensuring team members are kept informed promptly and appropriately;

• Coordination of meetings and events throughout the year including team meetings, training sessions, supervision and administering the Local Pause Board;

• Event management, including; sourcing venues, managing invites, coordinating the agenda, distributing papers and material, making travel arrangements, taking accurate and confidential minutes, and other associated tasks;

• Supporting the team to provide timely submission of succinct and quality information as required for Pause and other relevant organisations and forums;

• Developing, maintaining and regularly updating internal systems , both manual and IT, that support and enhance the work of the Pause Plymouth team;

• Assisting the development of effective systems for financial management of the women’s resource across the service area;

• General office management, including responsibility for health and safety and working closely with the Practice Lead on maintaining an accurate record of the team’s whereabouts, including lone working, leave and other absence arrangements.

Additional responsibilities

• Developing an excellent working knowledge of the Pause Monitoring, Evaluation and Learning Framework. Providing technical support and ensuring data and recording is completed by the team in order to facilitate end of month reporting;

• Representing Pause Plymouth professionally at relevant events;

• Contributing appropriately to a continuous learning ethos within the team, including involvement in reflective practice discussions, clinical supervision and demonstrating and maintaining healthy and professional boundaries;

• Participation in training provided both locally and by Pause nationally, which may necessitate travel;

• Maintaining an up to date knowledge of significant development in cases allocated to practitioners;

• Participation in research, informing the development of, and contributing to the implementation of, national performance frameworks;

• Contributing to monitoring and evaluation of the programme by completing feedback interviews with women participating.

General requirements:

• Adherence to compliance and confidentiality policies, ensuring all legislative, national and local policies in relation to children and vulnerable adults are followed correctly;

• An understanding of safeguarding requirements and processes and/or a commitment to attend necessary training;

• Sensitivity to cultural differences and the ability to work with disadvantaged and vulnerable women in a wide variety of cultural contexts;

• A shared understanding of the ethics and core values that underpin Pause, alongside a commitment to develop and deliver trauma informed service;

• Working within a flexible framework in order to meet the demands of the service outside usual office hours and travel as required;

• Be part of the national Pause network and attend a programme of training and learning events across the country (travel and occasional overnight stays away from home will be required);

• Any other duties as might be required within the remit and responsibilities of the post.

NB: All employees are expected to adhere to Diversity & Equality and Health and Safety Policies.

Person Specification Qualifications:

• Relevant qualifications or demonstrated experience in delivering high quality administrative and office support at both operational and strategic levels.

Experience:

• Experience and a demonstrable understanding of the key tasks required to support the work of a busy outreach team;

• Experience of working on projects (highly desirable);

• Experience of managing a variety of demanding tasks simultaneously and successfully achieving deadlines and targets through effective project management skills, often without close supervision;

• Effective administration experience and evidence of using verbal and written communication skills to enable liaison with a range of service users, professionals and agencies;

• Experience of setting up and maintaining effective office systems and ensuring access and confidentiality details are managed appropriately;

• Some experience of front facing work with vulnerable clients (highly desirable).

Knowledge and skills:

• Ability to think differently, problem solve and offer helpful, creative solutions in a fast-paced and demanding environment;

• Proficient writing and data analysis skills with an ability to produce high quality work in a variety of formats;

• Knowledge of a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel; knowledge of other key digital levers is desirable (such as WordPress, InDesign, Adobe, social media platforms and creating info-graphics);

• Reliability and integrity, together with an enthusiastic and flexible attitude, an ability to use initiative, apply diplomacy and demonstrate resilience in the workplace;

• Great organisational skills and ability to manage competing demands and prioritise workload;

• Excellent interpersonal skills and the ability and confidence to influence and manage a range of relationships. Including the ability to deal with complex issues in a sensitive and appropriate manner;

• Ability to take and produce accurate and confidential minutes;

• Ability to reflect on the role and identify and implement continuing opportunities for development.